Last year we were looking for a way to provide an extra service with the purchase of our chamfering machines: a digital manual, a chamfer calculator, maintenance history, tutorials, etc. What would be the best way to provide these extras to our customers?
We considered many options such as the design of an APP, a section on the website for customers, different supports or digital screens on the machines themselves, ..., but we found obstacles that paralysed the decision.
It was at a fair when we found the answer to our need and it was thanks to the company TicTAP. We loved their offer and we saw that it was what we were looking for. We had found the digital solution to achieve a significant advance in the level of digital maturity.
TicTAP provides us with the technological solutions and services we need to move forward in the digitalisation of our business.
Since then we have been working hand in hand to provide our products with all the information we wanted to offer from the product itself but without the need for paper.
Manuals, certificates, warranties, technical information and much more through a smartphone/tablet. Access to information is quick and easy from the mobile phone without requiring the installation of any additional app or the purchase of a specific device.
With TicTAP, facility operators only need to reach for their mobile phone to access machine information, add new data or contact us, and most importantly, from any mobile device.